We provide a fast dispatch service and orders are shipped throughout the United Kingdom and worldwide via DPD and DHL Express. DPD provides a fast premium delivery service for the United Kingdom and a reliable cost effective solution for international delivery. DHL Express is trusted worldwide for super-fast and secure international delivery.
If your order is placed before 12pm midday (UK time), it will be dispatched the same day. If your order is placed after 12pm midday it will be dispatched the next business day. We will email you within one business day should we require additional time to dispatch your order. Please note: we are unable to dispatch orders at weekends or on public holidays in the United Kingdom, because our office is closed.
Shipping options, estimated delivery times and estimated delivery costs can be found in the respective sections below. Please note: Estimated Delivery refers to the delivery time once your order has been dispatched.
In addition to the standard delivery options below, we also offer FREE SHIPPING to the United Kingdom for orders over £75, and to key destinations worldwide for orders over £200* (or international currency equivalent). *Free shipping is calculated on the order value excluding shipping costs and is restricted to fifty four international countries.
United Kingdom
Envelopes / Small Parcels
- DPD, Next Business Day Delivery : £4.99 GBP
- DPD, Next Business Day Delivery By 12pm : £9.99 GBP
- DPD, Saturday Delivery : £12.99 GBP
- DPD, Saturday Delivery by 12pm : £19.99 GBP
Medium / Large Parcels
- DPD, Next Business Day Delivery : £5.99 GBP
- DPD, Next Business Day Delivery By 12pm : £9.99 GBP
- DPD, Saturday Delivery : £12.99 GBP
- DPD, Saturday Delivery by 12pm : £19.99 GBP
* Parcels large in size or greater than 500g in weight will be charged at the higher shipping rates.
* DPD shipping for remote areas such as Channel Islands, Isle of Man, Jersey and Northen Island takes 2-3 days for delivery and costs £9.99.
Australia
Envelopes / Small Parcels
- DPD Direct, 5 to 10 Business Days For Delivery : $22.99 AUD
- DHL Express GoGreen, 3 to 5 Business Days For Delivery : $57.99 AUD
Medium / Large Parcels
- DPD Direct, 5 to 10 Business Days For Delivery : $54.99 AUD
- DHL Express GoGreen, 3 to 5 Business Days For Delivery : $71.99 AUD
* All shipping options are tracked with signature on delivery.
* Parcels large in size or greater than 500g in weight will be charged at the higher shipping rates.
Canada
Envelopes / Small Parcels
- DPD Direct, 5 to 10 Business Days For Delivery : $19.99 CAD
- DHL Express GoGreen, 3 to 5 Business Days For Delivery : $32.99 CAD
Medium / Large Parcels
- DPD Direct, 5 to 10 Business Days For Delivery : $49.99 CAD
- DHL Express GoGreen, 3 to 5 Business Days For Delivery : $49.99 CAD
* All shipping options are tracked with signature on delivery.
* Parcels large in size or greater than 500g in weight will be charged at the higher shipping rates.
Europe
Envelopes / Small Parcels
- DPD Direct, 4 to 10 Business Days For Delivery : €9.99 EUR
- DHL Express GoGreen, 1 to 4 Business Days For Delivery : €23.99 EUR
Medium / Large Parcels
- DPD Direct, 4 to 10 Business Days For Delivery : €17.99 EUR
- DHL Express GoGreen, 1 to 4 Business Days For Delivery : €30.99 EUR
* All shipping options are tracked with signature on delivery.
* Parcels large in size or greater than 500g in weight will be charged at the higher shipping rates.
* Shipping costs for certain European countries are much higher and these countries fall under Worldwide delivery.
United States of Amercia
Envelopes / Small Parcels
- DPD Direct, 5 to 10 Business Days For Delivery : $9.99 USD
- DHL Express GoGreen, 2 to 4 Business Days For Delivery : $23.99 USD
Medium / Large Parcels
- DPD Direct, 5 to 10 Business Days For Delivery : $22.99 USD
- DHL Express GoGreen, 2 to 4 Business Days For Delivery : $32.99 USD
* USA tariffs announced by President Trump. The new tariffs only apply to orders over the value of $800. If your order is less than $800 there is no impact and no additional charges to pay. You can find more information on our USA tariffs page.
* All shipping options are tracked with signature on delivery.
* Parcels large in size or greater than 500g in weight will be charged at the higher shipping rates.
* Excludes specific states or remote regions where delivery costs are higher, these fall under Worldwide delivery.
Worldwide
Envelopes / Small Parcels
- DPD Direct, 5 to 15 Business Days For Delivery : £19.99 GBP
- DHL Express GoGreen, 3 to 8 Business Days For Delivery : £34.99 GBP
Medium / Large Parcels
- DPD Direct, 5 to 15 Business Days For Delivery : £36.99 GBP
- DHL Express GoGreen, 3 to 8 Business Days For Delivery : £47.99 GBP
* All shipping options are tracked with signature on delivery.
* Parcels large in size or greater than 500g in weight will be charged at the higher shipping rates.
* For certain countries DHL Express is the only shipping option available.
Delayed Delivery
The above estimated delivery time frames provided by DPD and DHL Express are a guide and are not guaranteed.
DHL Express GOGREEN
GoGreen Plus is a dedicated solution to help individuals and businesses reduce the carbon emissions within the network their international shipment travels through by the use of Sustainable Aviation Fuel (SAF). SAF is a biofuel that is produced from renewable sources such as vegetable oils, animal fats, waste products, and agricultural crops. SAF is specifically designed to be used as a substitute for traditional jet fuel and can reduce lifecycle greenhouse gas emissions by up to 80% compared to fossil fuels.
DHL Express On Demand Delivery
DHL Express offers you the flexibility to make changes to your delivery while it’s on its way to you using DHL On Demand Delivery (ODD). Whether you need to schedule a delivery for another day or remove the signature requirement, ODD makes it easy for you.
Once your order has left us and is with DHL Express, they will contact you via SMS and/or email to let you know when to expect the delivery. If ODD is available in your location, the message will also contain a link to the ODD site. All you need is your tracking (shipment waybill) number.
You can customise your delivery using the options below:
Schedule Your Delivery
If your estimated delivery date doesn’t suit, you have the option to select another date within 5 working days. Where available, you’ll also be able to select a timed window to receive your order.
Signature Release
If you’d prefer not to sign for your delivery, you can remove the signature requirement. Important note: if you choose to remove this, Bluestreak Crystals and DHL cannot be held responsible for any loss or damage to your order.
Leave With Neighbour
Request for your order to be left with your neighbour by providing DHL with their house number and any further instructions. Please note that if you select this option, Bluestreak Crystals and DHL cannot be held responsible for any loss or damage that may occur once your order has been delivered.
Collection from a DHL Service Point or Parcel Locker
If you won’t be in for your delivery, you can choose to pick this up from DHL Service Point.
DHL ODD will show you the nearest DHL Service Points, so you can select which one works best for you. They’ll then contact you to let you know when it’s ready to collect and how long you have to pick up your delivery. Please note that if the parcel is not collected within this timeframe, it’ll be sent back to the DHL depot.
To collect your parcel from a DHL Service Point you’ll need to bring two forms of ID:
- A photographic ID (e.g. passport or driving license)
- Your email/SMS notification from DHL
In the UK, you can also select an InPost Locker to pick up your order from. When your order is ready to collect, DHL will provide you with a key code by email and/or SMS which you’ll need to collect your parcel. They’ll also let you know how long you have to pick up your purchase.
Vacation Hold
Still on vacation? You can request DHL to hold your delivery for up to 30 calendar days for you. Where available, you’ll also be able to select a timed window to receive your delivery.
Taxes & Duties
If you are located outside of the United Kingdom i.e. European Union, United States of America or Canada etc. you are not required to pay UK VAT / Tax on your purchase from Bluestreak Crystals.
Important note: VAT may be included on the items in your basket until you enter your location at checkout, at which point it will be removed.
Import duties and customs charges may be charged on entry to your country by your local customs office. Bluestreak Crystals is not liable for any import duties or taxes and you will need to pay for any additional charges. If you are unsure what these charges may be, please contact your local Customs Office for more information before placing an order. Failure to pay import duties or taxes and accept delivery will incur additional charges from us should your order be returned.
Invoices
When an order is placed via our online shop, you will receive order confirmation via email. This order confirmation email contains a link, which allows you to download a commercial invoice for your order.
If for some reason you lose an invoice, we can manually provide you with a copy an invoice as long as it is within 90 days of placing your order with us. After this time, we are unable to provide invoices.
Returns & Refunds
Should you have any issues with your order, please refer to the Returns Policy section of our website.